Privacy Policy
Your privacy is very important to us. Learn how we collect, use, and protect your personal information.
At Prime EPC and Design Consultants, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By using our website or submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal details: Your name, email address, phone number, and property address.
- Service-related information: Details about your EPC booking or property type.
- Technical data: IP address, browser type, and device information (for website analytics).
We only collect information that is necessary to provide our services and communicate with you effectively.
2. How We Use Your Information
We use your information to:
- Process EPC bookings and deliver certificates.
- Respond to your inquiries and provide customer support.
- Improve our website and service experience.
- Send updates or important notices related to your booking (we never spam).
3. Sharing Your Information
We do not sell, rent, or trade your personal data with anyone.
Your information is shared only with:
- Accredited assessors working with Prime EPC and Design Consultants (for booking and inspection purposes).
- Legal or government authorities if required by law.
4. Data Protection and Security
We take strong security measures to protect your information from unauthorized access, alteration, or disclosure. Your data is stored securely, and only authorized staff can access it for professional use.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve functionality.
You can disable cookies anytime through your browser settings.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for future communications.
To exercise your rights, contact us at Primeepc.design@gmail.com.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.